Best fit for growing Shopify and ecommerce brands dealing with shipping exceptions, returns, reconciliation, and support-heavy post-purchase operations.
We help growing ecommerce teams automate shipping exceptions, returns, reconciliation, and support workflows - so your operations run with less manual work, fewer errors, and more reliability
Eliminate manual exception handling — no more morning Shopify triage
Cut support ticket load by 30–50% with automated order status flows
Reconcile payouts and refunds automatically — close the books in minutes, not days
WHO THIS IS FOR
Built for Shopify Brands That Have Outgrown Manual Ops
Best fit for Shopify and ecommerce brands handling growing post-purchase complexity—especially teams dealing with shipping exceptions, returns, reconciliation, support load, and repetitive manual operations
Shopify or multi-channel brands doing $500K–$10M+ GMV
You're past early traction and your ops are starting to crack under volume.
100+ orders per day with manual exception handling
Your team is firefighting shipping delays, returns queries, and payout discrepancies daily.
Ops teams spending 10+ hrs/week on repetitive tasks
Spreadsheets, copy-paste, manual Shopify exports — work that should never touch a human.
Sound familiar?
✓ Your team manually checks Shopify for unfulfilled orders every morning
✓ Returns come in and someone has to chase the 3PL, issue the refund, and update the ticket manually
✓ Payout reconciliation happens in a spreadsheet at the end of the month (usually late)
✓ You've tried Zapier but it breaks whenever the data isn't perfect
If that sounds like your ops right now — let's fix it.
WHY AYATIX LABS
Ayatix Labs is led by an operator with experience across product, systems, and workflow design.
We help ecommerce teams improve post-purchase operations with a practical, implementation-first approach focused on clarity, reliability, and speed.
Stack-Agnostic
We work with whatever tools you already have — Shopify, Gorgias, ShipBob, custom APIs. No forced migrations.
Ecommerce Specialists
We only work on post-purchase ops for Shopify and marketplace brands. This is our entire focus, not a side offering.
Fast Time-to-Value
Audit delivered in 48 hours. Most automations live within 2–3 weeks. You see ROI before the invoice is due.
Fixed Scope, No Surprises
We agree exactly what gets built before we start. No scope creep, no hidden retainers, no vague ongoing support clauses.
10+ Years of Real-World Ops
Our founder has spent a decade at Infosys, Accenture, Bizongo, and Augnito. We know what breaks at scale.
Full Team Ownership
You get a dedicated team — not a freelancer. We own the work end to end and stay accountable after go-live.
WORKS WITH YOUR ENTIRE POST-PURCHASE STACK
Shopify
Amazon
Gorgias
ShipBob
Loop Returns
Klaviyo
WHAT WE DO
Purpose-built automation services for Shopify brands doing serious volume.
→ Teams using this reclaim 5–8 hrs/week on order triage alone.
→ Automated return flows typically cut related support tickets by 35–50%.
→ Route and deflect common queries before they hit your inbox. Fewer tickets, same team.
Keep stock counts accurate across Shopify, Amazon, and 3PL in real time. No more oversells, no more manual updates.
→ No more oversells. No more end-of-day manual stock reconciliation.
Reconcile Shopify payouts, gateway fees, and refunds automatically. Always know where your money is without manual spreadsheets.
→ Close your books in minutes, not a weekend. Always audit-ready.
Connect your Shopify stack to any ERP, WMS, or internal tool. We build the glue layer so your ops team stops copying data by hand.
→ If your ops team copies data between tools by hand, this is for you.
HOW IT WORKS
We move fast. Most engagements go from first call to working automations in under 3 weeks.
FAQ
Questions We Get Asked Before Every Engagement
Do we have to replace any of our existing tools?
No — and that's a hard line for us. We work with whatever stack you already have. Our job is to build the automation layer between your tools, not force a migration. If a tool genuinely needs replacing, we'll flag it — but we'll never make that a condition of engagement.
How quickly will we see results?
You'll have your Automation Audit within 48 hours of our first call. Most automations are live within 2–3 weeks of sign-off. We measure success in ops hours recovered and ticket reduction — metrics you'll see in your first month.
What does "fixed scope" actually mean?
Before we write a single line of code, we agree in writing exactly what gets built, what it will do, and what it costs. No ongoing retainer for vague support. No scope creep invoices. If something changes, we discuss it before it changes the price.
We've tried Zapier and it keeps breaking. How is this different?
Zapier is brilliant for simple, linear workflows. It breaks when data is messy, APIs change, or logic gets complex — which describes most ecommerce ops edge cases. We build proper automation architecture: error handling, retry logic, monitoring, and fallback alerts. It's the difference between a DIY workaround and a system that holds up at 3am on Black Friday.
What's the minimum volume you work with?
We work best with brands doing 100+ orders per day. Below that, the manual ops problem usually isn't severe enough to justify a full automation build — and we'd rather be honest about that than take your money. If you're not there yet, we're happy to point you toward the right self-serve tools.
What happens after the automations go live?
You get full documentation, a team walkthrough, and 30 days of active monitoring. After that, you can either manage the automations yourself (we make sure you can) or move to an ongoing maintenance arrangement. We don't disappear.
How do I get started?
Book an Automation Audit — it's free and delivered within 48 hours. We map your current ops stack, identify the biggest manual bottlenecks, and give you a prioritised build plan. No obligation. If you decide not to proceed, you still walk away with a useful ops audit.
Ready to reduce manual post-purchase operations?
Usually responds within 1 business day. No obligation
Ayatix Labs
Post-purchase ops automation for Shopify and marketplace brands.
Services
Shipping & Fulfillment Automation
Returns & Refunds Workflow
Support Workflow Automation
Inventory & Channel Sync
Payout Reconciliation
Custom Integration & Ops Tooling